Job Description
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Maintain Customer Happiness scores at or above company standards.
Assist in diagnosing vehicle problems; order parts and tools as necessary.
Oversee administration of warranty claims as well as training and supervising of service department.
Set schedules and assigns tasks to service department employees.
Reinforces company policies and adheres to company standards.
Encourages compliance with applicable laws and regulations.
Maintain good working relationship with factory(s) and foster positive employee relations.
Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
...Job Description Job Description We are seeking an Insurance Agent to join our team! You will be responsible for expanding the company's book of business by selling various types of insurance policies to new and existing clients. Responsibilities: Present and...
...Digital Marketing Specialist (Search & AI) Minnesota (MN) Company The All Energy Solar team... ...changesincluding the impact of AI in search engines (e.g., Google AI Overviews)and adjust... ...and AI tools for data analysis, bid management, and campaign forecasting....
...a team player. Must be well groomed, maintain proper hygiene, good posture, and have required uniform and tools. Must display the... ...50 pounds Be able to safely lift and easily maneuver trays of food frequently weighing up to 40 pounds Stamina and availability to...
...Job Description Under close supervision of the Supervisor, Plant Production or Lead Operator, performs routine operational and general maintenance tasks involved in the operation of water treatment plant equipment and facilities on a rotating shift basis. Performs...
...Kami mencari Business Manager (Team Leader) yang berpengalaman untuk memimpin dan mengawasi pekerjaan karyawan di perusahaan kami. Tugas... ...tim marketing/business partner dalam hal kinerja dan pencapaian target Melakukan market review dan menjalankan strategi untuk...