Job Description

Job Description

Overview:

Join Our Impactful Team at Health Connect America!  

Before you get started on your journey with Health Connect America , take some time to learn more about us. At Health Connect America , all services are guided by a unified, trauma-informed approach.  Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care.  Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation.  We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings.  Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives.   At Health Connect America , we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. 

Come make a difference and grow with us!

Our Brands

The purpose of the Integrated Care Therapist position is to provide high-quality, therapeutic services and care coordination to clients, ensuring their mental health, physical health, and overall well-being. The Integrated Care Therapist is responsible for conducting assessments, developing and implementing individualized treatment plans, person-centered care plans, maintaining accurate documentation, and collaborating with other internal and external professionals. This role also involves participating in outreach and marketing efforts to promote services and attract new referrals, outreach to engage eligible members in services, and contributing to the overall mission of delivering comprehensive integrated care.

Essential Duties & Responsibilities:

• Perform comprehensive biopsychosocial assessments to determine individuals’ needs and appropriate interventions.
• Utilize standardized assessment tools and techniques to gather relevant information.
• Create individualized treatment plans with measurable goals and objectives in collaboration with individuals, families, and the treatment team.
• Deliver therapeutic interventions in individual therapy sessions.
• Implement therapeutic techniques to address various mental health issues, such as anxiety, depression, trauma, and behavioral disorders.
• Provide consistent and comprehensive services to all assigned individuals on your caseload.
• Ensure regular contact and follow-up with individuals to monitor progress and adjust treatment plans as necessary.
• Accurately document all client interactions, treatment plans, progress notes, and other required documentation within established timeframes per company policy.
• Ensure compliance with all regulatory and organizational standards.
• Work closely with other professionals as a multidisciplinary treatment team to provide holistic care.
• Participate in regular treatment team meetings to discuss progress and treatment strategies of individuals served.
• Provide immediate support and intervention during crisis situations.
• Develop safety plans and coordinate with emergency services when necessary.
• Engage in community outreach to promote mental health services and attract new clients, including on-call support as needed.
• Connect individuals and families with additional resources and support services as needed.
• Stay current with best practices, new treatment modalities, and emerging trends in mental health therapy.
• Participate in ongoing training, workshops, and professional development opportunities.
• Effectively communicate with clients, colleagues, and other stakeholders to address inquiries, disseminate information, and resolve complaints or concerns.
• Provide comprehensive care management, care coordination, health promotion, individual and family supports, transitional care, and referrals to community services.
• Actively engage with individuals through assessment, care coordination, health promotion, and transitional care, documenting assessments and coordinating with the care team and treatment teams.
• Ensure clients receive required physical exams, medication monitoring, and appropriate services.
• Maintain medical record compliance and ensure timely documentation of care coordination activities.
• Monitor HEDIS gaps and verify client payer and program enrollment status monthly.
• Develop individualized, person-centered care plans incorporating assessment results and Division’s guidelines, focusing on unmet health needs and Social Determinants of Health (SDOH).
• Coordinate follow-up services for recent hospitalizations or life transitions, ensuring smooth transitions of care.
• Communicate effectively with individuals, providers, and natural supports, providing education on services.
• Establish collaborative relationships with care team members and community resources to improve resource linkage and documenting follow-up.
• Support transitions between care settings and develop comprehensive discharge or transition plans.
• Attend Treatment Team and supervision meetings, integrated care team meetings, and serve as a liaison with other professionals and agencies.
• Review data for service appropriateness and compliance issues.
• Attend training sessions and comply with agency policies and procedures.
• Ensure compliance with all state regulatory requirements.
• Support coordination of client care across Health Connect America programs, including Med Management.  

State-Specific Requirements:

• North Carolina:

1. 1. 1. Master’s Degree in Social Work, Counseling, or a related field is required.
      2. Minimum of one year experience working with children and/or families, which may include internships.
      3. Must hold associate license as a LCSWA or LCMHCA.

• Tennessee:

1. 1. 1. Master’s Degree in Social Work, Counseling, or a related field is required
      2. Must be eligible for licensure as an LPC, LMFT, or LCSW.
      3. Minimum of two years’ experience working with children and/or families, which may include internships and volunteer work.

Be Well with HCA:  

• We recognize the importance of self-care and work/life balance. 

• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. 

• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. 

• Additional benefits include: 

• Access to a Health Navigator 

• Health Savings Account with company contribution 

• Dependent Daycare Flexible Spending Account 

• Health Reimbursement Account 

• 401(k) Retirement Plan 

• Benefits Hub 

• Tickets at Work 

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!  

Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. 

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.  For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters

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