A well‑known Casino Company is searching for an IT Helpdesk Specialist to work full‑time. Follow standard service desk operating procedures. Deliver hands‑on, phone, and remote end‑user support of computer systems, vendor peripherals, and basic network connectivity. Execute IT‑related resolutions and follow‑ups while providing excellent customer service via the Service Now ticketing system. Log all service desk calls, incidents, and requests into the Service Now ticketing system. Follow up on outstanding issues and with users regarding status and closure of incidents/requests. Maintain communication with users on operational and production problems. Support user profile management, account provisioning, password resets, and permissions through Active Directory. #J-18808-Ljbffr IT Avalon
...Senior Product Manager, Search Platform New York or San Francisco Preferred (Hybrid) Remote... ...platform investments 1218 months ahead of market demand. Champion the Customer &... ...performance and multitenancy. Drive Engineering Strategy & Impact: Partner deeply with...
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