Job Brief We are looking for the best Live Chat Agent who is genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service teamsales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Skills Required Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively #J-18808-Ljbffr Recooty
...A Private NON CORPORATE dental office is looking for a Full Time Dental Assistant. Our office is located in the beautiful Biltmore area which is accessible from many areas for the convenience of our new dental assistant addition.. We focus on a culture of kindness and...
Be part of the future! We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people you bring your talent, and well give you the space and opportunities to grow...
...challenges that face our industry today and in the future. Armed Physical Security Officer provides access control and protection for ERCOT... ...exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or...
...Overview Dental Front Desk Receptionist/ Insurance Specialist: For a dental specialist practice in Howard County, MD. We are seeking an experienced... ...for patients. Qualifications ~2+ years of experience in a dental front desk/insurance role (preferred) ~ Knowledge...
...An innovative firm is seeking a Field CISO to lead the technical strategy in Information Security for the North America region. This role emphasizes collaboration with various teams to enhance customer security postures and drive digital transformation. The ideal candidate...