Job Description

We are seeking an experienced Practice Manager to oversee the daily clinical and administrative operations in our Outpatient Department. This role ensures efficient workflows, high-quality patient experiences, regulatory compliance, and strong collaboration between medical, clinical, and administrative teams. The ideal candidate is a proactive leader with experience in healthcare operations, quality improvement, and practice optimization.

Position Title: Practice Manager
Position Type: Full Time; 35 Hours Weekly
Benefits Eligible: Yes
Location: Bayville, NJ
Department: Adult Clinical Services - Outpatient Department

Responsibilities:

• Oversee daily clinical and administrative operations for integrated primary care and behavioral health services.
• Manage staffing, scheduling, and patient flow to ensure efficient and timely service delivery.
• Supervise and support clinical, administrative, and front-desk staff; promote a collaborative team culture.
• Partner with medical and behavioral health providers to implement integrated care workflows.
• Monitor key performance indicators (KPIs), including access, satisfaction, quality metrics, and financial performance.
• Ensure full compliance with HIPAA, CARF, NJDMHAS, NJDOH, OSHA, and all federal and state regulations.
• Lead quality improvement initiatives and support accreditation or value-based care requirements.
• Prepare and manage practice budgets; track revenue, expenses, and operational performance.
• Utilize CPT coding and billing knowledge to optimize primary care and behavioral health workflows.
• Handle escalated patient concerns and maintain a patient-centered service environment.
• Collaborate with external partners, payers, and community organizations as needed.
• Support strategic planning and organizational initiatives to improve access, quality, and operational efficiency.
• Maintain accurate documentation, reporting, and operational records as required.

Requirements

• Bachelor’s degree in Healthcare Administration, Business, or related field Preferred
• Minimum of 3–5 years of management experience in a medical or behavioral health practice setting. 
• Strong knowledge of clinic operations, billing/revenue cycle management, and healthcare compliance. 
• Demonstrated experience managing multidisciplinary teams. 
• Excellent leadership, communication, and problem-solving skills. 
• Familiarity with EHR systems and data reporting tools. 

Benefits

• Full Benefits
• 12 Paid Holidays
• Sick Days
• Personal Days
• Days Accrued Vacation
• Medical/Dental/Vision
• Company paid Life Insurance and Long-Term Disability
• 403B Plan with Company Match
• Opportunities for training/education/Continuing Education Credits
• Opportunities for Public Loan Forgiveness
• Opportunities for Tuition Discounts from Participating Institutions

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