Job Description
Summary: As a Practice Manager (NoCO), you will play a key role in ensuring smooth operations, exceptional patient care, and a positive, high-performing team culture.
Primary Responsibilities: Leadership and Staff Development
- Lead, coach, and support clinic supervisors and staff
- Foster a collaborative and growth-oriented workplace culture
- Conduct performance reviews and support team development.
- Help build the talent pipeline-you are part mentor, part team-builder.
Clinic Operations
- Oversee daily operations across multiple clinic locations
- Ensure compliance with OSHA, DOT, HIPAA, and Workers' Compensation regulations
- Promote consistency and efficiency across locations
- Support clean, efficient, and welcoming clinic environments.
- Use tools to streamline processes and solve problems.
Patient Experience
- Champion high quality care and service across all sites
- Ensure proper use of electronic health record systems and secure recordkeeping
- Empower staff to continuously improve patient experience
- Ensure records are managed properly and EHRs are used effectively.
Financial Management
- Manage clinic budgets, profit and loss, and track key performance indicators
- Identify opportunities to improve financial performance and efficiency
- Collaborate on billing, coding, and documentation best practices
- Support business development and strengthen client relationships.
Client and Community Engagement
- Be the go-to operational contact for employer clients-know their needs and exceed expectations
- Represent clinics at local events and build business relationships
- Promote the value of occupational health services in the community
Strategic Initiatives
- Implement company programs to improve clinic performance
- Train staff on best practices in care, compliance, and operations
- Support long term planning and business growth
Qualifications and Requirements: - Bachelor's degree in healthcare administration, business, or a related field preferred
- Must be able to cover the NoCO locations
- Five or more years of occupational health experience may be considered in place of a degree
- Five or more years of healthcare operations experience, including at least three years in a multi-site leadership role
- Strong leadership, communication, and interpersonal skills
- Experience with clinic financials, performance metrics, and staff development
- Familiarity with occupational health or urgent care regulations
- Proficiency with electronic health record systems (Systoc) and healthcare technology
- Willingness to travel frequently, approximately 40 percent of the time
- Valid driver's license and reliable transportation
- Internal applicants must have a history of strong performance and be in good standing with the company at the time of application
Job Tags
Local area,