Social Media Manager Job at Intellyk Inc., Lansing, MI

c2xRSnBVNVlpZnlxYXpqdi9aRmtIZFRxTnc9PQ==
  • Intellyk Inc.
  • Lansing, MI

Job Description

Job: Social Media Manager

Location: Lansing Michigan (Onsite)

Shift: 8:00am-10:00 pm

Job Description:

The community manager will manage owned social media sites, engage with consumers in social media both proactively and reactively, and will act as the external voice of the company and specific brands while simultaneously acting as the voice of the consumer internally. The value lies in the community manager serving as a hub and having the ability to connect personally with consumers (humanize the company), shepherd and provide feedback to various departments internally (consumer services, brand, legal, tech support, marketing, IT,etc.) The community manager is responsible for overseeing multiple brands within a sector/category, and ensuring that internal and external customers receive the best, most effective, integrated and efficient customer experience available. The community manager could be responsible to communicate with multimedia communication channels when necessary including phone, email, and live chat or mobile.

The community manager will implement the social media approach of managed brands, manage engagement and interactivity with the consumer audience, and foster a positive consumer experience. This role coordinates with external inter-agency teams (including PR, digital and media), as well as internal brand, ITS and consumer services teams to support their respective missions, ensuring consistency in voice and cultivating a strong social brand.

Duties:

• Interact with consumers in our owned social media channels using social media management software and related tools.

• Participate in the development of agile marketing content based on monitoring social media, flagging opportunities and formulating plans with the inter-agency and internal teams.

• Participate within channels that the organization will be using in order to have firsthand knowledge of all opportunities within each platform.

• Support the development, management, and maintenance of social media initiatives.

• Contribute in creating FAQs, consumer responses and other social media brand content to support ongoing brand activations.

• Interface with counterparts in the development of social media best practices.

• Keep up-to-date on social media trends and best practices.

Job Tags

Shift work,

Similar Jobs

Target

Executive Team Leader of Service & Engagement ( Assistant Manager) High Desert Job at Target

 ...Service & Engagement Executive Team Leader The pay range is $83,200.00 - $130,000.00. Pay is based on several factors which vary based...  ...work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can... 

AITHERAS, LLC

Senior Archivist / Records Manager Job at AITHERAS, LLC

 ...divh2Senior Archivist / Records Manager/h2pDepartment: CBP Contract Location: Ashburn, VA Job Type: Full-time Reports To: Program Manager Compensation: $110,000 $120,000/ppCompany Overview: AITHERAS, LLC is a customer-focused IT consulting firm delivering cost-effective... 

VTG Defense

Depot Electrician - Industrial Systems & Field Maintenance Job at VTG Defense

A defense contractor is seeking an Electrician in San Diego, CA to support the US Navy's electrical maintenance needs. The role includes installing, modifying and troubleshooting electrical systems, working from blueprints and engineering specifications. Candidates should...

Ambridge Area School District

High School Spanish Teacher Job at Ambridge Area School District

Purpose/SummaryThe high school teacher serves in a leadership role to establish a high school program, specific to a subject area that is rigorous, challenging and rich with higher-level cognitive exploration. Establishes effective rapport with students, motivates students... 

Vohra Wound Physicians - St. Louis, MO - Vohra Wound Physici...

Physical Medicine and Rehab - Physician Job at Vohra Wound Physicians - St. Louis, MO - Vohra Wound Physici...

 ...Physical Medicine and Rehab - Physician at Vohra Wound Physicians - St. Louis, MO - Vohra Wound Physicians summary: This part-time Physical...  ...paid training with a wound care fellowship. Physicians travel to multiple facilities within a 40-60 mile radius, delivering patient...