Role: Technical Writer
Location: Alpharetta, GA (Hybrid role – 3 days/week)
JD
Key Responsibilities:
● Plans, develops, and writes operational, process, or release documents for local or cloud-based publication.
● Conducts interviews with technical resources to gather data for user documentation.
● Uses pre-defi ned templates to create process, procedure, and reference documents.
● Produces artifacts that conform to the company documentation and QA standards.
● Typically provides documentation support to a tribe or segment.
● Creates multi-format deliverables for both internal and customer audiences.
● Participates in agile ceremonies and QA activities as appropriate.
Level:
Intermediate
● Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills
● Identifies and solves a range of problems in straightforward situations
● Makes decisions within guidelines and policies that impact own work
● Prioritizes and organizes own work to meet deadlines and deliver quality results
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