Job Description

Job Description

Job Description

The Spirit of the Position:

A LAZ Valet Attendant plays a significant role in the success of the company. They are the first person our clients and customers see upon arrival, and the last person our clients & customers see when they depart. The Event Valet employee greets and creates a welcoming atmosphere for our customers and clients, performing cashiering, cleaning, and other duties.

Principal Job Duties:

• Greet by/use name, be responsive and timely with correspondence and problem resolution, display a caring attitude, and develop a rapport with the customer base.
• Assist customers in lobbies, lanes, and the parking office; help direct traffic.
• Lifting equipment and setting up for events inside and outside event spaces.
• Flag customers into parking facilities and surface lots, creating a simple and effective entrance and exit for customers.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to always help.
• Accept monthly and debit payments and process credit cards.
• Must work with or without supervision.
• Assist with cashiering functions as needed.
• Communicate any malfunctioning parking equipment to ensure appropriate access to management.
• Other related duties as assigned.

Requirements Experience:

• Strong customer service experience.
• Parking industry experience is preferred but not required.
• A valid Driver's License of 2 years is required!!

Skills:

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend the English language.
• Must be open to feedback, differing opinions, and other points of view
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement
• Excellent team building and interpersonal skills.

Physical Demands:

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push, and pull at least 10 pounds.
• Ability to stand, walk, and run for extended periods.
• Ability to bend, stoop, squat, and lift frequently throughout a shift.

The physical demands described here are what an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.

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